Leadership and Management

If you struggle to express yourself and your non-assertiveness is holding you back, this course will teach you how to be more self-assured and confident, without being aggressive.

If you’re looking to minimise conflict in your life, this two-day course is for you. It is ideal for anyone facing conflict at work with colleagues, suppliers or clients, as well as those facing it at home.

Great leadership isn't just about technical proficiency or exercising authority, it's about having influence and the ability to persuade people not under your authority. If your role relies on building strong collaborative relationships with colleagues and other stakeholders, this workshop will prove invaluable. Suitable for people at all organisational levels, it will improve your ability to influence a wide variety of people, right to the very top of an organisation.

This intensive two-day course lays the groundwork for those new to management, or looking towards their first management position in the near future, or in charge of a team without formal management training. This course offers insights into the foundation blocks of good management and will empower you to get the best out of your people.

There’s a skill to motivating others and it starts with you. Once you’ve realised how to motivate yourself, you can work on your team and ultimately create a culture geared towards high performance. This one-day workshop covers self-motivation and the skills you need to inspire and activate motivation in others. You’ll gain a deep understanding of what motivation truly is and how it works within a business context.

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

Whether you’re new to team leadership or want to improve your skills in this important area of management, this two-day workshop is ideal. A team leaders’ success is dependent on the performance of others. Our Emerging Team Leader programme will support your transition from being part of the team to leading it.

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

If your role requires you to confidently deliver and review training sessions for adults, this two-day course is for you. It will give you the knowledge, skills and assuredness you need to deliver high-impact training sessions.

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

Being an effective communicator has never been so important to help your business stay informed and engaged at all levels. Learn the right messaging tools for the audience to get your message across.

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Influencing Others' is a great introductory for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

An 'Introduction to Puzzle People' starts getting people to discover their preferred communication style and the styles of others, so they can be recognised and adapted for greater benefits.

Understand the legislative frameworks that govern workplace sexual and racial bullying and harassment and help you to be procedurally fair when handling complaints and managing investigations.

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals plus manage inconsistent behaviours while they make the changes needed.

Undertaking a quick self-assessment to discover the real reason why you may be prone to procrastination and learn how to stop it so that you can be more effective in your daily life.

Gain an understanding of what performance efficiency is. Learn strategies and how to automate routine tasks in order to maximise output, without overloading yourself.

The 'Personal Effectiveness' bundle is a 3-module eLearning series which includes 'Planning for Success', 'Communicating for Success' and 'Developing your Mindset for Success'.

Transform Business Results' covers team communication and driving results, with the first module providing an overview of the 4 communication styles, and the next modules taking an in-depth look.

Learn to think more critically about your ‘attention management’ by identifying the biggest distractions. Pick up simple tricks to eliminate anything that wastes your time so you can get more done.

Increase your team's performance to working with purpose by leading your team to be more productive with practical tips on how to collaborate, smash deadlines and manage their workflows.

If you want to improve your communication skills, enhance your understanding of the way others behave and help to build better workplace relationships, this course is perfect. You’ll find the content valuable whatever role you play in your organisation.

You will learn about the human response to change from early adopters to laggards and resisters. If you aspire to be the driving force behind change, whether as a catalyst, promoter, or change leader, this program is your key to mastering the art of inspiring others to embrace innovative approaches to work. 

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges easier and more effectively.

This two-day course, "Coaching Essentials for Leaders," provides a comprehensive foundation for managers to integrate coaching principles into their leadership approach. You will leave with a solid understanding of coaching fundamentals and the confidence to apply these skills in their managerial roles, fostering a culture of growth, development, and enhanced team performance within their organizations.