Puzzle People - Effective Communication Model

If you want to improve your communication skills, enhance your understanding of the way others behave and help to build better workplace relationships, this course is perfect. You’ll find the content valuable whatever role you play in your organisation.

Description

Course Overview:  

Enhance your communication skills with the "Puzzle People - Effective Communication Model" course. This course covers the foundations of good communication, including body language and tone of voice, before diving into different communication styles. It emphasizes creating shared understanding in communication and overcoming communication barriers. The course also focuses on communicating under stress or pressure and reducing misunderstandings, conflicts, and miscommunications. 

 

Who Should Attend: 

This course is suitable for anyone who wants to improve their communication skills, regardless of their role within the organisation. 

 

What's Covered: 

  • Foundations of Effective Communication: Explore the core principles that underpin successful communication. 
  • Body Language and Tone of Voice: Understand the impact of non-verbal cues and how to use them to your advantage. 
  • Different Communication Styles:Identify and adapt to various communication styles to improve your interactions. 
  • Creating Shared Understanding: Learn techniques to ensure mutual understanding and clarity in your communications. 
  • Overcoming Communication Barriers: Discover methods to navigate and eliminate obstacles that hinder effective communication. 
  • Communicating Under Stress: Gain tools and techniques to maintain clear and effective communication even when under pressure. 

 

 What You’ll Achieve:  

  • Learn the foundations of good communication 
  • Understand different communication styles 
  • Create shared understanding in communication 
  • Overcome communication barriers 
  • Communicate effectively under stress or pressure 

 

 Why Register:  

Register for this course to transform your communication skills and reduce misunderstandings, conflicts, and miscommunications. By mastering these essential skills, you'll be able to create a shared understanding and communicate effectively under stress or pressure. Join now to become a master communicator and elevate your professional interactions! 

 

Testimonials from Facilitator, Carley Nicholson 

Puzzle People is one of my favourite programmes because it unlocks the mystery behind the different ways that people communicate and how to build better relationships – both in and out of the workplace. It is a game changer for communicating more effectively with a wide range of people, and also for unlocking your own communication “superpowers”. 

 

Testimonials from Learner:

Incredible facilitator, very genuine and compassionate. Truly knowledgeable. The programme was great and I would recommend it to everyone, especially in a team environment. 

 

A login to access the module is sent seven days prior to the course for completion before attending.

NOTE: Learners will need an email, access to a computer or smartphone and a modern browser e.g., Firefox, Google Chrome or Safari.

 

Duration: 1 day

Level: Foundation

Delivery: Face-to-face (in class)

 

Course Costs:

Member (Standard) $940 + GST

Non-member (Standard) $1,340 + GST

 

To learn more about the course overview download this guide:

 

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