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The Ultimate Team Leader

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.


What you’ll learn...

Exceptional team leaders skillfully adapt to workplace situations and personalities through determining the appropriate leadership and communication styles required to achieve the best outcomes.

They utilise their leadership skills to empower individual and team performance through competent planning, performance management, problem solving, coaching, motivating and delegation. Consistently implementing the key competencies of leadership, they develop respect and proactive team morale.

These essential skills form the backbone of this comprehensive 6-month =for team leaders. Participating in this series of modules will help leaders succeed in their role by providing new insight into the key competencies of leadership and how to accurately analyse a variety of circumstances and deal with challenging or potentially stressful situations they are likely to face in the workplace.

Module 1

  • Communication skills for leaders.
  • Understand and overcome communication barriers.
  • Strategies to resolve workplace conflict and difficult behaviours.

Module 2

  • The difference between leading and managing.
  • Leadership styles – when to use them.
  • Competencies of effective leaders.
  • SMART goals and performance plans.

Module 3

  • Types of power and influence available to managers.
  • Building a high performing team.
  • Theories, concepts and strategies to motivate team members.

Module 4

  • Organisational structures and values.
  • When and how to use four ways to develop your staff: train, coach, mentor, and delegate.
  • Giving the right feedback at the right time: praise, positive, constructive and reprimand.
  • Key principles and strategies to delegate for success.

Module 5

  • Principles of motivation – process of application.
  • Developing and leading workplace engagement.
  • Developing high performing teams.
  • How to improve performance and solve performance problems.

Module 6

  • Effectively leading workplace diversity.
  • Dealing with and resolving conflict.


The programme is delivered in a highly interactive one-day-a-month format to reduce the pressure of managing your workload amongst training.

It also means you can leave each module with a set of new skills that can be practiced in your organisation before the next module.

It is the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.


After, you’ll be able to...

  • Lead your team to achieve organisational objectives.
  • Adapt your leadership behaviour to suit different situations.
  • Resolve poor performance and misconduct issues while complying with disciplinary policies.
  • Use time more productively and delegate simpler tasks to others.
  • Coach others effectively.
  • Resolve and manage conflict, building positive workplace relationships.
  • Set performance goals and motivate others to achieve them.


Duration: 6 months (1 day monthly)

Level: Advanced

Delivery: Face-to-face (in class)


Course Costs:

Member (Standard) $3,150 + GST

Non-member (Standard) $3,750 + GST

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