Leadership and Management

You will learn about the human response to change from early adopters to laggards and resisters. If you aspire to be the driving force behind change, whether as a catalyst, promoter, or change leader, this program is your key to mastering the art of inspiring others to embrace innovative approaches to work. 

If you struggle to express yourself and your non-assertiveness is holding you back, this course will teach you how to be more self-assured and confident, without being aggressive.

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

Transform your team with this microlearn which explores Tuckman's five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. We'll look at how teams typically progress through these phases, from initial introductions to peak performance and eventual project completion.

This two-day course, "Coaching Essentials for Leaders," provides a comprehensive foundation for managers to integrate coaching principles into their leadership approach. You will leave with a solid understanding of coaching fundamentals and the confidence to apply these skills in their managerial roles, fostering a culture of growth, development, and enhanced team performance within their organizations.

Being an effective communicator has never been so important to help your business stay informed and engaged at all levels. Learn the right messaging tools for the audience to get your message across.

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

Want to level up your work game? It all starts with how you communicate. Strong communication skills can help you build trust, boost productivity, and create better connections with your team. Plus, organisations that nail communication are 3.5 times more likely to hit their goals and see a 25% jump in productivity—sounds good, right?

If you’re looking to minimise conflict in your life, this two-day course is for you. It is ideal for anyone facing conflict at work with colleagues, suppliers or clients, as well as those facing it at home.

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

In this highly interactive, NZQA-approved course you’ll actively experiment with technology on devices, equipping you to move into a digital age, and develop your digital mindset and skillsets confidence. Digital Skills for Industry has been developed with the support of MAKE NZ, Buckley Systems, LMAC Consulting, Hanga-Aro-Rau Workforce Development Council and Competenz ITO.

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

If you’re involved in the financial management of resources and feel your understanding of accounting is patchy, this popular two-day course will make all the difference. It is suited to experienced managers in need of a refresher course as well as anyone new to accounting responsibilities.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Influencing Others' is a great introductory for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

Great leadership isn't just about technical proficiency or exercising authority, it's about having influence and the ability to persuade people not under your authority. If your role relies on building strong collaborative relationships with colleagues and other stakeholders, this workshop will prove invaluable. Suitable for people at all organisational levels, it will improve your ability to influence a wide variety of people, right to the very top of an organisation.

An 'Introduction to Puzzle People' starts getting people to discover their preferred communication style and the styles of others, so they can be recognised and adapted for greater benefits.