Leadership and Management

There is overwhelming evidence that investing in developing leaders positively impacts employee retention, engagement, performance, productivity and well-being.

Now more than ever, businesses need to support their leaders to achieve their full potential. What better time to develop the skills of your team?

Become an exceptional team leader who skilfully adapts to workplace situations and personalities by determining the appropriate leadership and communication styles needed to achieve the best outcomes.

Build a team of experts!

Leadership and Management

Assertiveness and Effective Communication

Assertiveness and Effective Communication

1 Day

$1,340.00 excl. GST

If you struggle to express yourself and your non-assertiveness is holding you back, this course will teach you how to be more self-assured and confident, without being aggressive.

More information
Coaching Essentials for Managers

Coaching Essentials for Managers

2 days

$1,820.00 excl. GST

This two-day course, "Coaching Essentials for Managers," provides a comprehensive foundation for managers to integrate coaching principles into their leadership approach. You will leave with a solid understanding of coaching fundamentals and the confidence to apply these skills in their managerial roles, fostering a culture of growth, development, and enhanced team performance within their organisations.

More information
Conflict Resolution

Conflict Resolution

2 days

$1,820.00 excl. GST

If you’re looking to minimise conflict in your life, this two-day course is for you. It is ideal for anyone facing conflict at work with colleagues, suppliers or clients, as well as those facing it at home.

More information
Influencing People

Influencing People

1 day

$1,340.00 excl. GST

Great leadership isn't just about technical proficiency or exercising authority, it's about having influence and the ability to persuade people not under your authority. If your role relies on building strong collaborative relationships with colleagues and other stakeholders, this workshop will prove invaluable. Suitable for people at all organisational levels, it will improve your ability to influence a wide variety of people, right to the very top of an organisation.

More information
Management – An Introduction for First Time Managers

Management – An Introduction for First Time Managers

2 days

From $1,266.50 excl. GST

This intensive two-day course lays the groundwork for those new to management, or looking towards their first management position in the near future, or in charge of a team without formal management training. This course offers insights into the foundation blocks of good management and will empower you to get the best out of your people.

More information
Motivating Teams for High Performance

Motivating Teams for High Performance

1 day

From $799.00 excl. GST

There’s a skill to motivating others and it starts with you. Once you’ve realised how to motivate yourself, you can work on your team and ultimately create a culture geared towards high performance. This one-day workshop covers self-motivation and the skills you need to inspire and activate motivation in others. You’ll gain a deep understanding of what motivation truly is and how it works within a business context.

More information
Supervision – An Introduction

Supervision – An Introduction

1 day

From $799.00 excl. GST

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

More information
The Emerging Team Leader

The Emerging Team Leader

2 days

From $1,266.50 excl. GST

Whether you’re new to team leadership or want to improve your skills in this important area of management, this two-day workshop is ideal. A team leaders’ success is dependent on the performance of others. Our Emerging Team Leader programme will support your transition from being part of the team to leading it.

More information
The Ultimate Team Leader

The Ultimate Team Leader

6 months (1 day monthly)

From $3,150.00 excl. GST

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

More information
Train The Trainer

Train The Trainer

2 days

From $1,266.50 excl. GST

If your role requires you to confidently deliver and review training sessions for adults, this two-day course is for you. It will give you the knowledge, skills and assuredness you need to deliver high-impact training sessions.

More information
Boosting your Business Bundle

Boosting your Business Bundle

2 hours

$220.00 excl. GST

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

More information
Communication at Work

Communication at Work

30 minutes

$75.00 excl. GST

Being an effective communicator has never been so important to help your business stay informed and engaged at all levels. Learn the right messaging tools for the audience to get your message across.

More information
Communication at Work (Introduction)

Communication at Work (Introduction)

30 minutes

$75.00

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

More information
Communication Bundle

Communication Bundle

2 hours 30 minutes

$240.00 excl. GST

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

More information
Communication in a Crisis

Communication in a Crisis

1 hour

$135.00 excl. GST

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

More information
Courageous Conversations

Courageous Conversations

1 hour

$135.00 excl. GST

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

More information
Cybersecurity Awareness

Cybersecurity Awareness

1 hour

$75.00 excl. GST

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

More information
Effective Delegation

Effective Delegation

30 minutes

$75.00 excl. GST

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

More information
Improve your Business Writing Skills

Improve your Business Writing Skills

30 minutes

$75.00 excl. GST

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

More information
Influencing Others

Influencing Others

30 minutes

$75.00 excl. GST

Influencing Others' is a great introductory for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

More information