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Elearning and blended learning

Having the flexibility to deliver courses online means more people can access training programmes to suit their needs. The EMA's self-paced modules offer convenient learning options with multimedia content, quizzes, and assessments.

Our eLearning courses are fully integrated across our learning portfolio, allowing you to understand the fundamentals of the Commerce Act, robbery prevention, or communication in a crisis at your own workspace, at your own pace.

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Mobile Elevated Work Platforms

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.

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How to Attract and Retain Top Talent

Learn the stages of talent management from recruiting to transition plus discover ways to connect and develop relationships that benefit both the business and the talent you hire.

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Cybersecurity Awareness

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

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Effective Delegation

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

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Mentoring your Team

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals plus manage inconsistent behaviours while they make the changes needed.

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Workplace Health and Safety Fundamentals - For Employees

Understand the role of employees in workplace regarding their Health and Safety duties and responsibilities under the Health and Safety at Work Act, plus what can be done to lessen the risk incidents.

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Confined Spaces and Hazardous Atmospheres

Gain an awareness of what defines a confined space and hazardous atmosphere is. Learn how to identify hazards and minimise risk factors for safe work practices.

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Communication at Work

Being an effective communicator has never been so important to help your business stay informed and engaged at all levels. Learn the right messaging tools for the audience to get your message across.

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Customer Service Fundamentals

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

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Workplace Emergency Response Fundamentals Bundle

When confronted with an emergency situation, the best thing is to be prepared and stay calm. Gain knowledge to keep yourself and others safe in a workplace emergency.

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Personal Safety and Conflict Management

Identify risks early and make good decisions to manage your personal safety and conflict incidents in a way that optimises your own safety and that of others around you.

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The Dynamic Workplace | What you need to know

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

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Online Meeting Fatigue

Gain an understanding of the causes online meeting fatigue. Explore strategies for minimising the effects of back-to-back meetings and learn how to make "working from home" work for you.

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Communication Bundle

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

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Performance Improvement Plan Meeting

Learn the steps for setting up a Performance Improvement Plan meeting plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

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Robbery Prevention and Safety Skills

Understand the link between emotions, thoughts, and actions in high-risk situations and how to control your own stress response under pressure, reducing the risk of harm to yourself and others.

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The Dynamic Workplace | What you need to know – Starter Pack

This starter pack helps businesses navigate the changes required in The Dynamic Workplace (incs: flexible, remote and hybrid). Resources include EMA Legal and People Experience templates for you use.

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Problem-Solving Fundamentals

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges easier and more effectively.

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The Responsibility Matrix (RASCI)

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

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Improve your Business Writing Skills

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

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Working with Purpose

Increase your team's performance to working with purpose by leading your team to be more productive with practical tips on how to collaborate, smash deadlines and manage their workflows.

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How to Recognise and Overcome Bias

Learn what unconscious bias is, explore strategies on how to break free from this unintentional mental habit and learn ways to overcome bias.

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AI & Thought Diversity

AI is bringing workplace change and for businesses thrive, Thought Diversity will be a ‘human-centred’ skill that will need to continuously develop.

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The NZ Privacy Act (2020) - Actions to Protect your Business (Part 3)

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients and mandatory data breach reporting in the 'Actions to Protect your Business'.

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How to get Noticed at Work

Discover what it means to have workplace visibility and how increasing it can advance your career. Learn tips to overcome visibility obstacles so you can be successfully and positively recognised.

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Anti-Bullying in the Workplace

Gain a valuable understanding of what discrimination, bullying and harassment is. Review what the behaviours look like and the options on what a person can do.

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Managing your Finances

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

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Where the PIP Responsibilities Lie

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

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The NZ Privacy Act (2020) – Information Privacy Principles (IPP 13) (Part 2)

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients with 'The NZ Privacy Act 2020 - 13 Information Privacy Principles (IPP’s)'.

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Personal Effectiveness Bundle

The 'Personal Effectiveness' bundle is a 3-module eLearning series which includes 'Planning for Success', 'Communicating for Success' and 'Developing your Mindset for Success'.

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