People Experience (HR)

If you intend to work in human resources, or in a HR support role, this introductory course will provide you with a broad understanding of the human resources function and its application in today's world of work.

Have you been managing staff performance for a while but become unstuck when things get difficult? If you are a manager or HR practitioner managing serious performance issues, you’ll benefit from introducing a consistent performance management framework to your organisation.

Learn the stages of talent management from recruiting to transition plus discover ways to connect and develop relationships that benefit both the business and the talent you hire.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

An 'Introduction to Performance Improvement' will help turn difficult conversations about performance issues into mentoring opportunities by applying a structured approach in a constructive manner.

Help your leaders to set expectations around behaviours to minimise workplace conflict by effectively dealing with disagreements and identifying and seeking out the correct assistance as necessary.

Learn the steps for setting up a Performance Improvement Plan meeting plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

If you are a manager or team leader and want to understand how to handle your own and/or other people’s emotions at work, this one-day workshop is for you. Combining this course with some focused practice will allow you to boost your ‘Emotional IQ’ and increase your personal effectiveness.

Learn the everyday actions that lead to successful HR outcomes. Understand the goals of Human Resource management as it strives to foster engagement and productivity across the business.

Coach confidently to support your managers to deal with their people issues in the workplace. You’ll become a champion of change and increase your preparedness for conflicts if - and when – they arise.

Work in partnership with the business to leverage opportunities to attract and retain the best and brightest. Embed great practice and execute a successful people strategy.

Deal with organisational threats stemming from workplace conflict. Position your partnering to minimise conflict and be ready to mediate and resolve issues when they arise