Business Growth

Are your sales conversations stuck on features and price? With this course you’ll uncover customer needs, communicate value clearly, and close deals. Using practical frameworks and real-world examples, you’ll find a repeatable approach that delivers stronger results.

Foster a deeper understanding and appreciation of Māori culture in the workplace. Gain knowledge and tools to create an inclusive work environment.

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

Foster cultural competence by learning how to engage respectfully with Māori communities. Delve into Māori worldviews, values and cultural practices.

This team culture microlearn introduces the three elements of culture: artefacts, values, and assumptions. You’ll reflect on your organisation’s culture, identify key behaviours and mindsets within your team, and set some solid actions to keep everyone on the same page.

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

This bundle empowers learners to explore Te Reo Māori by providing a foundation in vocabulary, grammar, pronunciation and cultural insights.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

If you’d like to improve debt collection and the credit management processes for your organisation, this half-day course is for you. As well as small business owners, it is most relevant for anyone working in accounts receivable, credit management or credit control. If you want to keep your organisation financially sound, proper debt collection and credit management is essential.

If you run projects at work, this one-day course will give you the practical tools and confidence to conquer any challenge. It is particularly suited to business owners, business managers, project managers or production managers.

If you’re involved in the financial management of resources and feel your understanding of accounting is patchy, this popular two-day course will make all the difference. It is suited to experienced managers in need of a refresher course as well as anyone new to accounting responsibilities.

If you want to maximise the performance of your projects, this course is for you. It is particularly suited to business owners, business managers, project managers or production managers who understand the fundamentals of project management.