Business Growth

This highly interactive, NZQA-approved course will develop your digital mindset and skillsets confidence. This course has been developed with the support of The Learning Wave, MAKE NZ, Buckley Systems, LMAC Consulting, Hanga-Aro-Rau Workforce Development Council and Competenz ITO. It includes the opportunity to complete the 5-credit micro-credential ' Demonstrate and apply knowledge of digital tasks, security, and data in a manufacturing environment' (Level 3).

If you run projects at work, this one-day course will give you the practical tools and confidence to conquer any challenge. It is particularly suited to business owners, business managers, project managers or production managers.

If you’re involved in the financial management of resources and feel your understanding of accounting is patchy, this popular two-day course will make all the difference. It is suited to experienced managers in need of a refresher course as well as anyone new to accounting responsibilities.

If you want to maximise the performance of your projects, this course is for you. It is particularly suited to business owners, business managers, project managers or production managers who understand the fundamentals of project management.

Foster a deeper understanding and appreciation of Māori culture in the workplace. Gain knowledge and tools to create an inclusive work environment.

For businesses to thrive in an AI world, Analytical, Critical and Creative Thinking will be skills that will be needing to be constantly developed.

AI is bringing workplace change and for businesses thrive, Thought Diversity will be a ‘human-centred’ skill that will need to continuously develop.

This team culture microlearn introduces the three elements of culture: artefacts, values, and assumptions. You’ll reflect on your organisation’s culture, identify key behaviours and mindsets within your team, and set some solid actions to keep everyone on the same page.

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

This bundle empowers learners to explore Te Reo Māori by providing a foundation in vocabulary, grammar, pronunciation and cultural insights.

Foster cultural competence by learning how to engage respectfully with Māori communities. Delve into Māori worldviews, values and cultural practices.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

This starter pack helps businesses navigate the changes required in The Dynamic Workplace (incs: flexible, remote and hybrid). Resources include EMA Legal and People Experience templates for you use.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.