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The right approach to performance management

Effective performance management is essential to the success of any business.


Afterall, performance management is about effective goal setting and accountability, ensuring that not only everyone understands their role, but that they are working together to achieve common objectives.

Done well, performance management supports your team grow and develop, with any issues dealt with early and good performance acknowledged and rewarded. Done poorly, it contributes to low engagement and poor morale.

That is why we need to stop seeing performance management as just another annoying administrative task and see it as an opportunity for open dialogue, growth and development.

Join us as we look to reframe the conversation and take a deep dive into all the do’s and don’ts of performance management.

We’ll explore how good performance strategies can not only help drive accountability but help foster an environment of continuous improvement.

This webinar presents:

  • How to set clear expectations, provide meaningful feedback and create a supportive atmosphere that empowers your team to excel.
  • Insights on how approach performance management with poor performers, your stars and everyone in-between.
  • A look at the employment law around performance management and what to do when things go wrong.
  • What you can do transform performance management from a routine administrative task into a critical strategic initiative that boosts engagement and lifts productivity.
  • Some tips and tricks on how to approach difficult conversations.


Sarah Selwood, Facilitator, EMA

Sarah is a qualified and experienced workplace investigator and mediator, specialising in conflict resolution. With sixteen years of multi-discipline business leadership experience and an ER/R consultancy established in 2018, she is skilled in multiple aspects of Employment Relations and general HR. Sarah is a Workplace Investigations certificate holder from the Association of Workplace Investigators, a licenced private workplace investigator, and an AMINZ Mediation Skills Intensive Certificate holder.   

Ruthi Bommoju, Senior Solicitor, EMA 

Ruthi was admitted as a Barrister and Solicitor of the High Court of New Zealand in 2016 and holds a Bachelor of Laws and Bachelor of Social Sciences degree (majoring in Political science and minoring in Sociology). Having been with the EMA’s Legal Team for close to seven years, Ruthi has distinct and far-reaching insights into the employment challenges of Member businesses. Ruthi helps them on all aspects of employment law, including restructures, managing personal grievances, Holidays Act compliance, disciplinary issues, to negotiated exits, medical incapacity, fair pay agreements, performance management and mediations. 

Paul O’Neil, Head of Legal, EMA 

A former commercial litigator with a strong background in commercial litigation, financial crime and counter fraud, Paul leads the EMA’s expert Legal team, which gives EMA Members advice and support with employment law and representation. Paul also heads up the EMA’s Consulting team which provides solutions to Employment Relations, Human Resources and Health Safety issues. Paul brings his wide-ranging experience from overseeing civil and criminal proceedings at the Financial Markets Authority, and as Deputy Chief Executive Operations and General Counsel at the Serious Fraud office. 



To equip your business with the correct tools and policies to get this important process right, the EMA Legal Team have developed a comprehensive Performance Management Practice Kit.

EMA Members can book in a FREE 30-minute Legal consult with our solicitors when purchasing the Practice Kit


If you are interested in extending your knowledge and skills within the Performance Management Process, our extensive portfolio of in-person and virtual training can help light the path of Learning: 

If you are interested in enrolling, register online or contact Matthew Reeves.

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