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Performance Management (HR 204)

Have you been managing staff performance for a while but become unstuck when things get difficult? If you are a manager or HR practitioner managing serious performance issues, you’ll benefit from introducing a consistent performance management framework to your organisation.


What you'll learn...

This course covers techniques to tackle the tough conversations and strategies to solve issues before they escalate.

You’ll be equipped with the tools that cover all the aspects of performance management including feedback models, how to quantify results and implement ‘Performance Improvement Plans’ (PIPs), that detail the process and timeframes for when situations become serious.

These skills will arm you to minimise risks to your business and help focus on positive outcomes.


What's included...

  • Essential skills to communicate performance expectations in the workplace.
  • A constructive framework for identifying and escalating issues appropriately.
  • A comprehensive plan (including documents) for managing a PIP process.


After, you'll be able to...

  • Identify potential issues and intervene sooner to stop performance issues escalating.
  • Deploy appropriate solutions with minimal intervention.
  • Fully integrate a PIP within your current business if performance issues become serious.


Duration: 1 day

Level: Advanced

Delivery: Face to face (in class)


Course Costs:

Member (Standard) $940 + GST

Non-member (Standard) $1,340 + GST

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