Upcoming Training & Events

20 - 21 Jan 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Thu 30 Jan 2025

9:00 AM - 4:00 PM (7 hours)

This course is perfect for those managers and HR practitioners responsible for overseeing disciplinary processes and handling workplace investigations.

30 - 31 Jan 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Thu 30 Jan 2025

9:00 AM - 4:00 PM (7 hours)

If you intend to work in human resources, or in a HR support role, this introductory course will provide you with a broad understanding of the human resources function and its application in today's world of work.

Tue 4 Feb 2025

9:00 AM - 4:00 PM (7 hours)

This is our most popular course and is designed for anyone new to the responsibilities of managing staff, HR, or payroll functions.

Mon 10 Feb 2025

9:00 AM - 4:00 PM (7 hours)

A must for all your staff involved in the accident/incident investigation process. This valuable course is suitable for all types of businesses and accident/incident investigations.

Mon 10 Feb 2025

2:00 PM - 5:00 PM (3 hours)

In association with the American Chamber of Commerce in New Zealand, the EMA and ExportNZ present an event for exporters interested in creating or broadening their footprint in the United States. Trade with the US has grown strongly in recent years and it is now New Zealand’s second-largest export market

Tue 11 Feb 2025

9:00 AM - 12:30 PM (3 hours 30 minutes)

If you’re an HR or ER practitioner responsible for managing union relationships, this practical course is for you. This intermediate level course will prepare you with the tools and techniques to negotiate collective agreements, from initiating bargaining to the bargaining process agreement and terms of settlement.

11 Feb 2025 - 15 Jul 2025

6 months (1 day monthly)

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

Wed 12 Feb 2025

9:00 AM - 4:00 PM (7 hours)

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

13 - 14 Feb 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

17 - 18 Feb 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

20 - 21 Feb 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become a proficient investigator of events and near misses using ICAM methodology. A must for all your staff involved in the incident investigation process. This two-day course is aimed at those who will be conducting investigations into significant events and near misses.

Thu 20 Feb 2025

9:00 AM - 4:00 PM (7 hours)

Understand pre-qualification and the PCBU’s responsibilities in a contract or supply chain. If you engage contractors or subcontractors whose work activities are influenced or directed by the PCBU, this course should be viewed as essential. It’s suitable for all managers, supervisors, Health and Safety Representatives and workers involved in contractor engagement, pre-qualifications etc.

Thu 20 Feb 2025

9:00 AM - 4:00 PM (7 hours)

This course is essential for anyone overseeing the resolution of employment relationship problems and/or working on complex workplace change. It is particularly suited to employers, managers and supervisors.

Mon 24 Feb 2025

9:00 AM - 4:00 PM (7 hours)

Understand pre-qualification and the PCBU’s responsibilities in a contract or supply chain. If you engage contractors or subcontractors whose work activities are influenced or directed by the PCBU, this course should be viewed as essential. It’s suitable for all managers, supervisors, Health and Safety Representatives and workers involved in contractor engagement, pre-qualifications etc.

Mon 24 Feb 2025

1:00 PM - 2:30 PM (1 hour 30 minutes)

Better understand the New Zealand legislative framework, how to set-up and maintain practical, effective workplace health and safety systems, and encourage employee involvement in Health and Safety.

Tue 25 Feb 2025

9:00 AM - 4:00 PM (7 hours)

Have you been managing staff performance for a while but become unstuck when things get difficult? If you are a manager or HR practitioner managing serious performance issues, you’ll benefit from introducing a consistent performance management framework to your organisation.

26 Feb 2025 - 26 Jun 2025

4 months (2 days monthly + 1 study day)

This NZQA approved programme is ideal for those in supervisory or first line management roles, such as health and safety advisors, supervisors, team leaders, managers and advanced health and safety representatives.

27 Feb 2025 - 30 May 2025

4 months (2 days monthly + 1 study day)

This NZQA approved programme is ideal for those in supervisory or first line management roles, such as health and safety advisors, supervisors, team leaders, managers and advanced health and safety representatives.

Thu 27 Feb 2025

1:00 PM - 4:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

Tue 4 Mar 2025

9:00 AM - 4:00 PM (7 hours)

This course is perfect for those managers and HR practitioners responsible for overseeing disciplinary processes and handling workplace investigations.

Tue 4 Mar 2025

1:00 PM - 2:30 PM (1 hour 30 minutes)

A safe working environment needs proactive involvement from everyone in the workplace, not just employers and managers. Employees have a significant role to play, and this session will help them better understand their roles, responsibilities and opportunities.

Wed 5 Mar 2025

9:00 AM - 12:30 PM (3 hours 30 minutes)

This half-day workshop will provide you with the foundation knowledge needed for evaluating the safety performance of your organisation to meet the due diligence requirements of the Health and Safety at Work (HSW) Act. It can be delivered Face to face (in class) or online.

Wed 5 Mar 2025

9:00 AM - 4:00 PM (7 hours)

Know and understand your obligations under the Health and Safety at Work (HSW) Act and why a positive health and safety culture is important to your organisation. Understand the context of risk management as an essential part of Health and Safety in the workplace.

Wed 5 Mar 2025

9:00 AM - 4:00 PM (7 hours)

If you intend to work in human resources, or in a HR support role, this introductory course will provide you with a broad understanding of the human resources function and its application in today's world of work.

5 - 6 Mar 2025

2 days, Wed & Thurs 9:00 AM – 4:00 PM

This intensive two-day course lays the groundwork for those new to management, or looking towards their first management position in the near future, or in charge of a team without formal management training. This course offers insights into the foundation blocks of good management and will empower you to get the best out of your people.

6 - 7 Mar 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Thu 6 Mar 2025

9:00 AM - 4:00 PM (7 hours)

This advanced course is for managers of change, HR practitioners or anyone who may have responsibilities around restructuring or organisational development.

Thu 6 Mar 2025

12:00 PM - 3:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

10 - 11 Mar 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Take your skills as a Health and Safety Representative to the next level. This course is purpose-designed for health and safety representatives who have completed Stage 1 training. It is also suitable for anyone with an interest in, or responsibility for workplace health and safety.

11 - 12 Mar 2025

2 days

Whether you’re new to team leadership or want to improve your skills in this important area of management, this two-day workshop is ideal. A team leaders’ success is dependent on the performance of others. Our Emerging Team Leader programme will support your transition from being part of the team to leading it.

11 - 12 Mar 2025

2 days, Tue & Wed 9:00 AM – 4:00 PM

If your role requires you to confidently deliver and review training sessions for adults, this two-day course is for you. It will give you the knowledge, skills and assuredness you need to deliver high-impact training sessions.

11 Mar 2025 - 11 Aug 2025

6 months (1 day monthly)

Perfect for HR advisors or business partners, or those aiming to become one. This extensive programme is the perfect investment for any HR practitioner wanting to build their knowledge of employment law with practical applications.

Wed 12 Mar 2025

9:00 AM - 12:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

Wed 12 Mar 2025

9:00 AM - 4:00 PM (7 hours)

Risk management is essential to business. While some risk is inevitable, your ability to identify and mitigate it can benefit your organisation. It is the cornerstone to health and safety. It allows organizations’ to perform its primary duty of care, as far as reasonably practicable, to its workers and others.

12 - 13 Mar 2025

2x half day

If you are an Australian-based HR professional charged with managing or administering a New Zealand workforce, this introductory to the intermediate-level course will prove invaluable. It gives a broad outline of New Zealand employment legislation, enabling you to better navigate its provisions. For deeper knowledge, we recommend EMA’s more detailed courses on human resources and employment relations.

Wed 12 Mar 2025

1:00 PM - 2:30 PM (1 hour 30 minutes)

Business owners, directors, employers, managers and those in the human resources or health and safety sectors will find value in the need to understand and influence a business strategic and business planning process.

Thu 13 Mar 2025

9:00 AM - 12:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

13 Mar 2025 - 14 Aug 2025

6 months (1 day monthly)

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

Mon 17 Mar 2025

9:00 AM - 4:00 PM (7 hours)

Gain the knowledge and tools you need to create and manage an effective Health and Safety Management System This one-day course is suitable for all types of business, from offices to heavy industry. It’s of great value to all managers, supervisors, health and safety representatives and workers involved in health and safety systems and management. It has been proven to be an effective, helpful tool in the undertaking of a WorkSafe duty-holder review.

Tue 18 Mar 2025

9:00 AM - 12:30 PM (3 hours 30 minutes)

If you’re an HR or ER practitioner responsible for managing union relationships, this practical course is for you. This intermediate level course will prepare you with the tools and techniques to negotiate collective agreements, from initiating bargaining to the bargaining process agreement and terms of settlement.

Wed 19 Mar 2025

9:00 AM - 4:00 PM (7 hours)

A must for all your staff involved in the accident/incident investigation process. This valuable course is suitable for all types of businesses and accident/incident investigations.

19 - 20 Mar 2025

2 days, Wed & Thu 9:00 AM – 4:00 PM

Become a proficient investigator of events and near misses using ICAM methodology. A must for all your staff involved in the incident investigation process. This two-day course is aimed at those who will be conducting investigations into significant events and near misses.

Thu 20 Mar 2025

9:00 AM - 4:00 PM (7 hours)

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

24 - 25 Mar 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

This two-day course, "Coaching Essentials for Leaders," provides a comprehensive foundation for managers to integrate coaching principles into their leadership approach. You will leave with a solid understanding of coaching fundamentals and the confidence to apply these skills in their managerial roles, fostering a culture of growth, development, and enhanced team performance within their organizations.

24 - 25 Mar 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Know the range and scale of risks associated with machinery and how to minimise them. This two-day course is a must for any business where plant and machinery are in operation, and anyone wanting to understand how to comply with WorkSafe NZ’s Safe Use of Machinery Harm Reduction Programme.

Wed 26 Mar 2025

9:00 AM - 4:00 PM (7 hours)

This course is relevant for anyone appointed to or dealing with a workplace Health and Safety committee: new or existing members, a subject matter expert, someone coopted onto the committee on an ad-hoc basis, or a manager/officer responsible for overseeing and implementing the committee’s recommendations.

Wed 26 Mar 2025

2:00 PM - 5:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

27 - 28 Mar 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Mon 31 Mar 2025

9:00 AM - 4:00 PM (7 hours)

If you need to be more effective in finding out-of-the-box solutions to recurrent health and safety problems, this challenging course is just for you. Creativity, problem-solving and critical thinking are what keeps businesses thriving and people safe in our current COVID-disrupted economy. These are thinking skills that provide a defence against stagnation in which new ideas and more efficient ways of working are not encouraged.

31 Mar 2025 - 1 Apr 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Tue 1 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This is our most popular course and is designed for anyone new to the responsibilities of managing staff, HR, or payroll functions.

Tue 1 Apr 2025

9:00 AM - 4:00 PM (7 hours)

If you intend to work in human resources, or in a HR support role, this introductory course will provide you with a broad understanding of the human resources function and its application in today's world of work.

Wed 2 Apr 2025

9:00 AM - 12:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

2 Apr 2025 - 22 Jul 2025

9 days

This is the ideal foundation on which to build your health and safety career. Whether you are a workplace health and safety Advisor, Supervisor, Team leader or health and safety representative and others with a vested interest in workplace health and safety, this course will enable you to be an effective contributor to workplace health and safety systems and culture.

Wed 2 Apr 2025

9:00 AM - 4:00 PM (7 hours)

Learn the everyday actions that lead to successful HR outcomes. Understand the goals of Human Resource management as it strives to foster engagement and productivity across the business.

Wed 2 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This advanced course is for any manager, HR practitioner or payroll specialist who may have responsibility to administer or apply best practice to critical issues of leave.

Wed 2 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

Wed 2 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This is the perfect course for a new supervisor or team leader, or one who currently works in the role but without previous training in supervision. It will give you a solid set of skills and ideas that will build your confidence and keep your team on a productive track. This course is ideal for someone who is leading a team in a role where instructional supervision is important for the well-being and safety of people and/or goods.

Thu 3 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This course is perfect for those managers and HR practitioners responsible for overseeing disciplinary processes and handling workplace investigations.

3 Apr 2025 - 24 Oct 2025

8 months (2 days monthly + 1 study day)

This NZQA approved Level 6 Diploma programme is the qualification of choice for leading workplace health and safety leaders and professionals. Gain professional accreditation with NZISM and apply for the HASANZ register.

Thu 3 Apr 2025

9:00 AM - 4:00 PM (7 hours)

If you run projects at work, this one-day course will give you the practical tools and confidence to conquer any challenge. It is particularly suited to business owners, business managers, project managers or production managers.

Fri 4 Apr 2025

9:00 AM - 4:00 PM (7 hours)

A must for all your staff involved in the accident/incident investigation process. This valuable course is suitable for all types of businesses and accident/incident investigations.

Mon 7 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This is our most popular course and is designed for anyone new to the responsibilities of managing staff, HR, or payroll functions.

7 - 8 Apr 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

7 - 8 Apr 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Tue 8 Apr 2025

9:00 AM - 4:00 PM (7 hours)

Have you been managing staff performance for a while but become unstuck when things get difficult? If you are a manager or HR practitioner managing serious performance issues, you’ll benefit from introducing a consistent performance management framework to your organisation.

9 - 29 Apr 2025

2 days + 1 hour online

In this highly interactive, NZQA-approved course you’ll actively experiment with technology on devices, equipping you to move into a digital age, and develop your digital mindset and skillsets confidence. Digital Skills for Industry has been developed with the support of MAKE NZ, Buckley Systems, LMAC Consulting, Hanga-Aro-Rau Workforce Development Council and Competenz ITO.

Wed 9 Apr 2025

9:00 AM - 4:00 PM (7 hours)

Risk management is essential to business. While some risk is inevitable, your ability to identify and mitigate it can benefit your organisation. It is the cornerstone to health and safety. It allows organizations’ to perform its primary duty of care, as far as reasonably practicable, to its workers and others.

Wed 9 Apr 2025

9:00 AM - 4:00 PM (7 hours)

Coach confidently to support your managers to deal with their people issues in the workplace. You’ll become a champion of change and increase your preparedness for conflicts if - and when – they arise.

9 Apr 2025 - 9 Sep 2025

6 months (1 day monthly)

If you’re currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It’s the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

Thu 10 Apr 2025

9:00 AM - 12:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

Thu 10 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This course is relevant for anyone appointed to or dealing with a workplace Health and Safety committee: new or existing members, a subject matter expert, someone coopted onto the committee on an ad-hoc basis, or a manager/officer responsible for overseeing and implementing the committee’s recommendations.

10 - 11 Apr 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

Become an effective workplace health and safety Representative. This is essential training for any Health and Safety Representative, and extremely valuable for any health and safety committee member, or any worker or officer wishing to better comprehend the Health and Safety at Work (HSW) Act and associated regulations, or those who require a refresher of the HSW Act. This course leads to the Certificate in Health and Safety Representation (Training Scheme) (Level 3).

Thu 10 Apr 2025

9:00 AM - 4:00 PM (7 hours)

Have you been managing staff performance for a while but become unstuck when things get difficult? If you are a manager or HR practitioner managing serious performance issues, you’ll benefit from introducing a consistent performance management framework to your organisation.

10 - 11 Apr 2025

2 days

Whether you’re new to team leadership or want to improve your skills in this important area of management, this two-day workshop is ideal. A team leaders’ success is dependent on the performance of others. Our Emerging Team Leader programme will support your transition from being part of the team to leading it.

Thu 10 Apr 2025

9:00 AM - 4:00 PM (7 hours)

If you feel constantly stressed by your workload and consider yourself time-poor, this course will give you tips on managing your stress and feeling more in control. Brush up on your time management skills or suggest it to a colleague.

10 - 11 Apr 2025

2 days, Thu & Fri 9:00 AM – 4:00 PM

If your role requires you to confidently deliver and review training sessions for adults, this two-day course is for you. It will give you the knowledge, skills and assuredness you need to deliver high-impact training sessions.

Thu 10 Apr 2025

1:00 PM - 2:30 PM (1 hour 30 minutes)

A safe working environment needs proactive involvement from everyone in the workplace, not just employers and managers. Employees have a significant role to play, and this session will help them better understand their roles, responsibilities and opportunities.

Fri 11 Apr 2025

9:00 AM - 4:00 PM (7 hours)

What you’ll learn: The Mental Health Awareness Training is a comprehensive one-day program designed to equip participants with the necessary knowledge and skills to support and promote mental wellbeing in the workplace effectively. The training aims to raise awareness about mental health issues, reduce stigma, and foster a positive and supportive work environment. Participants will learn to recognize signs of mental distress, respond empathetically, and implement strategies to create a healthy workplace.

Tue 15 Apr 2025

9:00 AM - 4:00 PM (7 hours)

A must for all your staff involved in the accident/incident investigation process. This valuable course is suitable for all types of businesses and accident/incident investigations.

Wed 16 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This course is perfect for those managers and HR practitioners responsible for overseeing disciplinary processes and handling workplace investigations.

Thu 17 Apr 2025

1:00 PM - 2:30 PM (1 hour 30 minutes)

Business owners, directors, employers, managers and those in the human resources or health and safety sectors will find value in the need to understand and influence a business strategic and business planning process.

28 Apr 2025 - 22 Jul 2025

4 months (2 days monthly + 1 study day)

This is the ideal foundation on which to build your health and safety career. Whether you are a workplace health and safety Advisor, Supervisor, Team leader or health and safety representative and others with a vested interest in workplace health and safety, this course will enable you to be an effective contributor to workplace health and safety systems and culture.

28 - 29 Apr 2025

2 days, Mon & Tue 9:00 AM – 4:00 PM

Take your skills as a Health and Safety Representative to the next level. This course is purpose-designed for health and safety representatives who have completed Stage 1 training. It is also suitable for anyone with an interest in, or responsibility for workplace health and safety.

Tue 29 Apr 2025

9:00 AM - 4:00 PM (7 hours)

This course is essential for anyone overseeing the resolution of employment relationship problems and/or working on complex workplace change. It is particularly suited to employers, managers and supervisors.

Wed 30 Apr 2025

9:00 AM - 12:00 PM (3 hours)

Join us for a practical exploration of Industry 4.0 technology and its transformative potential for your business.

Wed 30 Apr 2025

9:00 AM - 4:00 PM (7 hours)

If you intend to work in human resources, or in a HR support role, this introductory course will provide you with a broad understanding of the human resources function and its application in today's world of work.