Elearning and blended learning

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

Want to level up your work game? It all starts with how you communicate. Strong communication skills can help you build trust, boost productivity, and create better connections with your team. Plus, organisations that nail communication are 3.5 times more likely to hit their goals and see a 25% jump in productivity—sounds good, right?

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Define your individual stress, pressure and burnout. Evaluate your work and lifestyle to identify opportunities for healing and to manage the effects.

Ever found yourself wondering, "Is this situation actually safe?" You're not alone. Risk management isn't about creating fear—it's about empowering you to create a safer, more confident workplace.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges more easily and effectively.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.