Elearning and blended learning

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

Want to level up your work game? It all starts with how you communicate. Strong communication skills can help you build trust, boost productivity, and create better connections with your team. Plus, organisations that nail communication are 3.5 times more likely to hit their goals and see a 25% jump in productivity—sounds good, right?

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Define your individual stress, pressure and burnout. Evaluate your work and lifestyle to identify opportunities for healing and to manage the effects.

Ever found yourself wondering, "Is this situation actually safe?" You're not alone. Risk management isn't about creating fear—it's about empowering you to create a safer, more confident workplace.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges more easily and effectively.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

Being an effective communicator has never been more important to help your business stay informed and engaged at all levels. Learn the right messaging tools for your audience to get your message across.

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

Learn the steps for setting up a Performance Improvement Plan meeting, plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Privacy is a big deal, especially with the NZ Privacy Act 2020 laying down the rules for how businesses handle personal info. It's not just about company compliance—it’s also about building trust with customers and clients.

Understand the role of employees in the workplace regarding their Health and Safety duties and responsibilities under the Health and Safety at Work Act, plus what can be done to lessen the risk incidents.

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

Gain an understanding of what performance efficiency is. Learn strategies and how to automate routine tasks in order to maximise output without overloading yourself.

Undertaking a quick self-assessment to discover the real reason why you may be prone to procrastination and learn how to stop it so that you can be more effective in your daily life.