eLearning

Gain an awareness of the importance of choosing a specific spill kit for your requirements, how to clean up a spill, what items to use, and the key points to remember in a spill situation.

Say goodbye to those mid-day aches and pains! This microlearn on Workstation Wellness is all about helping you set up your workspace in a way that keeps you feeling great, energised, and pain-free throughout the day. Whether you’re new or just want to improve your setup, this fun and easy microlearn has everything you need to stay comfortable and strong.

Understand the importance of performing manual tasks safely for your health and wellbeing, plus learn efficient lifting techniques to prevent injury.

Understand the basics of a range of Fire Equipment and how to use them safely in your workplace to suppress the flames for different types of fires.

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

Identify risks early and make good decisions to manage your personal safety and conflict incidents in a way that optimises your own safety and that of others around you.

Gain awareness of the responsibilities of a permit receiver/issuer, how to get different types of permits, and why they are needed while remembering the importance of risk and hazard identification.

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.

Ever found yourself wondering, "Is this situation actually safe?" You're not alone. Risk management isn't about creating fear—it's about empowering you to create a safer, more confident workplace.

Gain an awareness of what defines a confined space and hazardous atmosphere is. Learn how to identify hazards and minimise risk factors for safe work practices.

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

When confronted with an emergency situation, the best thing is to be prepared and stay calm. Gain knowledge to keep yourself and others safe in a workplace emergency.

Gain an awareness of the dangers of completing hot work and identify an operator's safety gear that must be worn when completing hot work, plus key tips on using a hot work instrument safely.

Learn what Melanoma NZ does, and what you can do to reduce the risk factors and detect melanoma early. Gain an appreciation of NZ's melanoma statistics plus an overview the five S’s of prevention.

Understand the link between emotions, thoughts, and actions in high-risk situations and how to control your own stress response under pressure, reducing the risk of harm to yourself and others.

Understand the role of employees in the workplace regarding their Health and Safety duties and responsibilities under the Health and Safety at Work Act, plus what can be done to lessen the risk incidents.

For an Emergency Warden, it is essential to have knowledge of the roles and responsibilities of undertaking various workplace emergencies as well as the coordination of successful, timely evacuations.

Gain an overview of the Health and Safety at Work Act for business owners/management looking to get a broad understanding of the main concepts and compliance requirements under the HSW Act.

Help your leaders to set expectations around behaviours to minimise workplace conflict by effectively dealing with disagreements and identifying and seeking out the correct assistance as necessary.

Learn the steps for setting up a Performance Improvement Plan meeting, plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

An 'Introduction to Performance Improvement' will help turn difficult conversations about performance issues into mentoring opportunities by applying a structured approach in a constructive manner.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

Learn to think more critically about your ‘attention management’ by identifying the biggest distractions. Pick up simple tricks to eliminate anything that wastes your time so you can get more done.

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to well-being.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

Undertaking a quick self-assessment to discover the real reason why you may be prone to procrastination and learn how to stop it so that you can be more effective in your daily life.

Transform your team with this microlearn which explores Tuckman's five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. We'll look at how teams typically progress through these phases, from initial introductions to peak performance and eventual project completion.

Transform Business Results covers team communication and driving results, with the first module providing an overview of the 4 communication styles, and the next modules taking an in-depth look.

Want to level up your work game? It all starts with how you communicate. Strong communication skills can help you build trust, boost productivity, and create better connections with your team. Plus, organisations that nail communication are 3.5 times more likely to hit their goals and see a 25% jump in productivity—sounds good, right?

Understand the legislative frameworks that govern workplace sexual and racial bullying and harassment and help you to be procedurally fair when handling complaints and managing investigations.

Gain an understanding of what performance efficiency is. Learn strategies and how to automate routine tasks in order to maximise output without overloading yourself.

Increase your team's performance to working with purpose by leading your team to be more productive with practical tips on how to collaborate, smash deadlines and manage their workflows.

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

The 'Personal Effectiveness' bundle is a 3-module eLearning series which includes 'Planning for Success', 'Communicating for Success ', and 'Developing your Mindset for Success'.

Influencing Others is a great introduction for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

Being an effective communicator has never been more important to help your business stay informed and engaged at all levels. Learn the right messaging tools for your audience to get your message across.

Learn what can happen when cybercriminals get access and what to do to protect yourself from potential online attacks.

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

An 'Introduction to Puzzle People' starts by getting people to discover their preferred communication style and the styles of others, so they can be recognised and adapted for greater benefits.

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges more easily and effectively.

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals, plus manage inconsistent behaviours while they make the changes needed.

Understand key aspects of the Commerce Act and how it relates to trade practices, it's exemptions and penalties that could be applied and apply scenarios to your business to ensure you are compliant.

The 'ER Privacy Act' is a 3-module eLearning bundle which explores the 'Introduction to NZ Privacy Act', 'Information Privacy Principles (IPP 13)' and the 'Actions to Protect Your Business'.

Explore and understand what the Fair Trading Act 1986 covers and how businesses can avoid conduct and practices that breach the Act which can be viewed as misleading, unsafe or unfair.

Privacy is a big deal, especially with the NZ Privacy Act 2020 laying down the rules for how businesses handle personal info. It's not just about company compliance—it’s also about building trust with customers and clients.

Let’s be real—privacy laws might not sound like the most exciting thing, but they’re super important! The NZ Privacy Act 2020 tells businesses how they can collect, store, and share people’s info. And guess what? It’s not just about staying out of trouble—it’s about building trust with your customers and clients.

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients with 'The NZ Privacy Act 2020 - 13 Information Privacy Principles (IPP’s)'.

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

This bundle empowers learners to explore Te Reo Māori by providing a foundation in vocabulary, grammar, pronunciation and cultural insights.

Foster cultural competence by learning how to engage respectfully with Māori communities. Delve into Māori worldviews, values and cultural practices.

This team culture microlearn introduces the three elements of culture: artefacts, values, and assumptions. You’ll reflect on your organisation’s culture, identify key behaviours and mindsets within your team, and set some solid actions to keep everyone on the same page.

Foster a deeper understanding and appreciation of Māori culture in the workplace. Gain knowledge and tools to create an inclusive work environment.

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.