Elearning and blended learning

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

Want to level up your work game? It all starts with how you communicate. Strong communication skills can help you build trust, boost productivity, and create better connections with your team. Plus, organisations that nail communication are 3.5 times more likely to hit their goals and see a 25% jump in productivity—sounds good, right?

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Define your individual stress, pressure and burnout. Evaluate your work and lifestyle to identify opportunities for healing and to manage the effects.

Ever found yourself wondering, "Is this situation actually safe?" You're not alone. Risk management isn't about creating fear—it's about empowering you to create a safer, more confident workplace.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

Develop your problem-solving skills and strategies so that you can begin to start tackling your challenges more easily and effectively.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

Being an effective communicator has never been more important to help your business stay informed and engaged at all levels. Learn the right messaging tools for your audience to get your message across.

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

Learn the steps for setting up a Performance Improvement Plan meeting, plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Privacy is a big deal, especially with the NZ Privacy Act 2020 laying down the rules for how businesses handle personal info. It's not just about company compliance—it’s also about building trust with customers and clients.

Understand the role of employees in the workplace regarding their Health and Safety duties and responsibilities under the Health and Safety at Work Act, plus what can be done to lessen the risk incidents.

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

Gain an understanding of what performance efficiency is. Learn strategies and how to automate routine tasks in order to maximise output without overloading yourself.

Undertaking a quick self-assessment to discover the real reason why you may be prone to procrastination and learn how to stop it so that you can be more effective in your daily life.

Discover what it means to have workplace visibility and how increasing it can advance your career. Learn tips to overcome visibility obstacles so you can be successfully and positively recognised.

Understand the basics of a range of Fire Equipment and how to use them safely in your workplace to suppress the flames for different types of fires.

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

Learn what unconscious bias is, explore strategies on how to break free from this unintentional mental habit and learn ways to overcome bias.

Understand the link between emotions, thoughts, and actions in high-risk situations and how to control your own stress response under pressure, reducing the risk of harm to yourself and others.

Help your leaders to set expectations around behaviours to minimise workplace conflict by effectively dealing with disagreements and identifying and seeking out the correct assistance as necessary.

Increase your team's performance to working with purpose by leading your team to be more productive with practical tips on how to collaborate, smash deadlines and manage their workflows.

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals, plus manage inconsistent behaviours while they make the changes needed.

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

Influencing Others is a great introduction for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

Everyone brings their own goals, ideas, and agendas to work, and sometimes, it leads to a little back-and-forth. But when handled right, those differences can actually strengthen your team and give your organisation structure. When it goes wrong, though… well, you know the drill: frustration, disengagement, and resistance.

For an Emergency Warden, it is essential to have knowledge of the roles and responsibilities of undertaking various workplace emergencies as well as the coordination of successful, timely evacuations.

Identify your professional strengths, interests and values. Understand what you are good at, what you enjoy and then how to leverage these strengths to boost self-confidence and performance.

This team culture microlearn introduces the three elements of culture: artefacts, values, and assumptions. You’ll reflect on your organisation’s culture, identify key behaviours and mindsets within your team, and set some solid actions to keep everyone on the same page.

Transform your team with this microlearn which explores Tuckman's five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. We'll look at how teams typically progress through these phases, from initial introductions to peak performance and eventual project completion.

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

Foster cultural competence by learning how to engage respectfully with Māori communities. Delve into Māori worldviews, values and cultural practices.

Understand key aspects of the Commerce Act and how it relates to trade practices, it's exemptions and penalties that could be applied and apply scenarios to your business to ensure you are compliant.

When confronted with an emergency situation, the best thing is to be prepared and stay calm. Gain knowledge to keep yourself and others safe in a workplace emergency.

Whether a leader or an individual, learn how to create a working environment that is inclusive, welcoming and productive through positive workplace relationships and see how the business will benefit.

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.

Say goodbye to those mid-day aches and pains! This microlearn on Workstation Wellness is all about helping you set up your workspace in a way that keeps you feeling great, energised, and pain-free throughout the day. Whether you’re new or just want to improve your setup, this fun and easy microlearn has everything you need to stay comfortable and strong.

Get ready for a deep dive into the three pillars of resilience: practice, prevention, and care. This microlearn breaks down the science of resilience into actionable strategies that will transform how you handle life's challenges.

Explore and understand what the Fair Trading Act 1986 covers and how businesses can avoid conduct and practices that breach the Act which can be viewed as misleading, unsafe or unfair.

Gain an overview of the Health and Safety at Work Act for business owners/management looking to get a broad understanding of the main concepts and compliance requirements under the HSW Act.

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

This bundle empowers learners to explore Te Reo Māori by providing a foundation in vocabulary, grammar, pronunciation and cultural insights.

Learn what Melanoma NZ does, and what you can do to reduce the risk factors and detect melanoma early. Gain an appreciation of NZ's melanoma statistics plus an overview the five S’s of prevention.

Your guide to understanding feelings and connecting with others! This microlearn breaks down emotional intelligence into practical tools that will transform how you work with people.