How To Have Courageous Conversations that Matter

Effective leaders don't avoid difficult conversations, they know how to approach them with confidence and clarity.

Whether it's providing feedback, addressing performance concerns, navigating tension, or communicating a difficult message, the ability to have timely and constructive conversations is critical to achieving strong outcomes and maintaining momentum.

This interactive virtual workshop introduces practical approaches for planning and leading courageous conversations. Participants will explore why some conversations are delayed, how to approach challenging discussions more effectively, and how to communicate messages that create clarity, accountability and action.

Through reflection, discussion and practical application, participants will leave better equipped to tackle the conversations that matter most.

 

Who Should Attend?

This workshop is designed for leaders, supervisors and professionals who need to navigate challenging conversations in their day-to-day role.

This may include:

• Emerging leaders building confidence in providing feedback and setting expectations.
• Team leaders and supervisors responsible for supporting individual and team performance.
• People leaders who need to address issues early and constructively.
• Professionals who influence others and need to communicate messages clearly and effectively.
• Experienced leaders looking to strengthen their approach to difficult conversations.

No prior training is required. Participants are encouraged to bring a real conversation or situation they are currently facing.

 

What You'll Achieve

By participating in this workshop, you'll:

• Understand why difficult conversations are often avoided or delayed.
• Recognise the impact that delayed conversations can have on performance and outcomes.
• Learn practical approaches for preparing for and navigating challenging discussions.
• Increase confidence in addressing issues early and constructively.
• Practise applying a structured approach to a real workplace scenario.
• Leave with greater clarity on a conversation you need to have.

 

What's Covered?

• Understanding the common barriers that make difficult conversations challenging.
• Recognising when a conversation needs to happen and the risks of delaying action.
• Preparing for conversations that involve feedback, performance, expectations or tension.
• Applying a practical framework to structure challenging discussions.
• Practising techniques that help leaders communicate with clarity, confidence and purpose.
• Turning conversations into clear actions and agreed next steps.

 

Why Register?

The conversations leaders avoid are often the conversations that have the greatest impact.

Addressing issues early helps improve performance, strengthen working relationships, and prevent small challenges from becoming larger problems. This workshop provides practical tools, structured practice, and an opportunity to apply learning to real workplace situations.

Join us to develop the confidence and capability to have conversations that create clarity, strengthen performance, and support better outcomes.

 

Duration: 2 hours

Level: Foundation - Intermediate

Delivery: Virtual 

 

Course Costs:

Member (Standard) $250 + GST

Non-Member (Standard) $350 + GST