Building Emotional Intelligence
Understand and apply EI to improve communication, manage stress, and build stronger relationships. You’ll explore personal and social competencies that elevate your leadership impact – even under pressure.
Description
Lead with empathy, composure, and clarity—even under pressure.
Emotional Intelligence (EI) is the key to exceptional leadership. This one-day course helps emerging leaders develop the self-awareness, emotional regulation, and relationship skills needed to lead effectively in today’s complex workplace.
You’ll explore the personal and social competencies that define emotionally intelligent leadership—learning how to stay calm under pressure, communicate with empathy, and build trust across your team.
You’ll learn how to:
• Understand the role of EI in leadership and team performance
• Recognise and regulate your emotions in high-pressure situations
• Communicate with empathy and clarity
• Resolve conflict and manage challenging behaviours
• Build stronger relationships through active listening and trust
• Create a personal EI development plan for ongoing growth
Who should attend:
- Emerging leaders, team leads, and managers who want to strengthen their emotional intelligence and lead with greater impact
Duration: 1 day
Level: Foundation
Delivery: Face to face (in class)
Course Costs:
Member (Standard) $940
Non-Member (Standard) $1,340