Debt Recovery - Mastering the Credit Management Process

If you’d like to improve debt collection and the credit management processes for your organisation, this half-day course is for you. As well as small business owners, it is most relevant for anyone working in accounts receivable, credit management or credit control. If you want to keep your organisation financially sound, proper debt collection and credit management is essential.

Description

This half-day course is designed for finance professionals and business owners seeking to enhance their credit management processes. You’ll learn how to assess credit risk, manage debtor relationships, and navigate the legal aspects of debt recovery.

You’ll learn how to:

• Assess and create effective credit application forms

• Implement credit policies that reduce risk

• Analyse financial statements to manage credit exposure

• Use telephone strategies to improve collections

• Deal with difficult debtor personalities

• Understand the legal process for debt recovery

• Comply with the Privacy Act 1993

Who should attend:

Credit managers, financial controllers, credit controllers, accounts receivable staff, small business owners, and sole traders.

Duration: 3 hours

Level: Intermediate to Advanced

Delivery: Face to face (in class) or webinar

Course Costs:

Member (Standard) $560 + GST

Non-member (Standard) $695 + GST