The Consumer Guarantees Act – Fundamentals

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Description

This course will explore what is in the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation.

After, you’ll be able to…

Using case studies and examples, by the end of the course you will understand more about:

What the Act covers.
Obligations.
Acceptable quality.
Seconds.
No liability occurrence.
Service providers.
Contracting out of the Act.
Manufacturer’s Warranties.
Compensation.
Enforcement.

Duration: 45 to 60 minutes

Level: Foundation

Delivery: eLearning

Course Costs:

Member $80 + GST

Non-member $135 + GST