Assertiveness and Effective Communication
If you struggle to express yourself and your non-assertiveness is holding you back, this course will teach you how to be more self-assured and confident, without being aggressive.
Description
Assertiveness is the middle ground between passivity and aggressiveness. While passivity can lead to unnecessary stress, aggressiveness can lead to fractured relationships.
Improving your assertiveness skills will benefit yourself, your team and your organisation. You’ll learn about your current level of assertiveness and be given the tools necessary to communicate more directly and effectively.
What you’ll learn...
- Applying a cognitive model to assertiveness and building self-esteem.
- Body confidence and personal behaviours.
- Cultural matters and their impact on building assertive behaviours.
- Giving and receiving feedback and saying “no”.
After, you’ll be able to...
- Increase your self-awareness in your interactions with others.
- Improve your ability to observe the rights of others and stand up for your own rights.
- Foster better relationships with your team and within your organisation by communicating more effectively and directly.
Duration: 1 day
Level: Intermediate
Delivery: Face to face (in class)
Course Costs:
Member (Standard) $940 + GST
Non-member (Standard) $1,340 + GST
Your People, Your Place! Develop your team with In-House or Customised Learning
Please complete the form below to register your interest in running a specially designed Learning programme to meet your learning needs.